IT that works for you
Started in 2004, Bridge IT Support (formerly KKC Technologies) is a complete technology solution provider. We are 100% committed to making sure dental practices have the most reliable and professional IT service in West Michigan. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here's why so many practices depend on Bridge IT Support for complete IT services and support:
- Dental Technology Specialists: Any IT company can repair a computer, but dental offices are very complex integrations that most IT companies have never seen. Every one of our technicians is trained specifically on dental office technology, including computers, servers, PANO, CBCT, practice management software, intraoral cameras, x-ray sensors, scan-x etc..., resulting in fast and complete resolution of your technical problems.
- 15 Years of Dental Technology Experience: Since 2004, Bridge IT Support (formerly KKC Technologies) has been designing, installing, and supporting the complex integration of all the components in your practice, meaning we have probably seen your problems before. We are so confident we can fix all of your network issues, we’ll give you $100 if you can stump our team.
- Proven Fast Support: When we ask our clients what Bridge IT Support does better than any other IT support company, or the single biggest benefit of using Bridge IT Support, the number one answer is “prompt and quick to respond, even when not a critical situation.” All IT support companies say they have quick response, but we let our clients do the talking. We answer your call with a live Bridge IT Support employee and have our Helpdesk manned 24/7 with technicians that understand how your dental practice and complex technology system works.
- We Know HIPAA: Most IT support companies think they are HIPAA compliant because they sign a BA agreement with you and have a firewall, but this could not be further from the truth. Last year Bridge IT Support invested over 500 hours in their HIPAA compliance program through employee training, working with multiple consultants, updating policies and procedures, performing a security risk analysis, and instituting an audit and review committee for accountability. All this is our way of helping you sleep at night knowing your system is secure, and your IT company truly knows how to keep you compliant.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Bridge IT Support is here to team up with you and your company for expert support.